It is only possible to change products within your current subscription product family - Starting, Growing or Scaling.
You have the option to move services using the “Change Offer” button within the Plan Details section.
Step 1: Log In
Step 2: Once on the Plan Details page, click the "Subscriptions" tab.
Step 3: Click the “Change Offer” button
Step 4: Select between the options presented:
Step 5: Upon choosing the new plan, a preview of the details of the new plan change will appear for review.
We recommend confirming the following items:
- Payment method
- Prorated credit
- Amount due
- Subscription renewal date.
Step 6: Click the "Confirm" button at the bottom of the page
* Note: Changing your plan resets your monthly billing cycle and will purchase a new subscription. We use the remaining time on your current plan as credit for purchasing your new plan. Depending on where you are in your current cycle, and how many API fees you owe, you might be charged for your new subscription.