Spreedly will automatically upgrade all accounts operating above their current subscription plan every day. If you see an invoice from us in your inbox and aren't sure why your account has been upgraded, your organization has done one (or more) of the following:
- Authenticated a new, non-test gateway to one of your Spreedly environments
- Authenticated a new, non-test receiver to one of your Spreedly environments
- Exceeded your current storage limit for card data (Spreedly bills in increments of 5,000)
It is important to keep in mind that there is no such thing as a locked "test" environment on Spreedly. Even if you create an environment named “Test” in which you will create a test gateway and run test transactions, if you were to add a production gateway to that environment, it would be allowed and real transactions would be executed, which you would be billed for.
If you believe your bill does not reflect your actual usage, please visit this page.