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Spreedly for platforms FAQs

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  1. How do I get my clients set up with a Spreedly account?
  2. How do I make sure that the money goes to the right merchant?
  3. How do I see a Merchant's API usage?
  4. Do we have to say that we are using Spreedly?
  5. How do I take a percentage off each transaction or split payments so that some of the money goes to my account each time?

 

How do I get my clients set up with a Spreedly account?

Your clients do not need a Spreedly account. All of your clients will be able to connect to their desired gateways from your Spreedly account.

 

How do I make sure that the money goes to the right merchant?

If you want your clients to charge their customers on your platform, you’ll need your clients to set up their payment gateway in your application. You have total control over how you collect the gateway-specific information from your clients; whether it’s done directly via e-mail or through a dedicated page on your site, you can customize the flow to fit your business.
 
Here’s one example of what that initial onboarding process might look like:
http://spreedly-foodcarts.herokuapp.com/ 

The gateway-specific information that is required will differ from gateway to gateway and can be found in the Spreedly gateway guides for each gateway. Your application will make a call to Spreedly’s API with your client’s gateway-specific information, and we set up the gateway for the customer.
 
Here’s how that looks, technically: https://docs.spreedly.com/basics/gateway/
 
 

How do I see a Merchant's API usage?

If your merchants are set up in their own environments, you will be able to review the API call breakdown for each one of your environments using the Spreedly Dashboard. Please see the section titled Reviewing API Calls by Environment within the Support article Using Your Spreedly Dashboard.

 

Do we have to say that we are using Spreedly?

No, none of your clients or their customers have to know that you are using Spreedly. We are a quiet intermediary service that sits between your business and your gateways, so the only way they would know in most cases is if you told them. 
 
 

How do I take a percentage off each transaction or split payments so that some of the money goes to my account each time?


We can support adding fees on top of a transaction - but only if the underlying gateway also supports it.

For example, with Stripe, we support adding fees on a transaction through the <application_fee> tag as seen here in our documentation.

Braintree allows this with the service_fee_amount field as seen here.

Digitzs also allows split payments - instructions for setting them up are in our Digitzs guide.

If you know a gateway that is supported by Spreedly also supports adding fees on top of transactions, you can send the related documentation our way, and we'll let you know if their approach is compatible with our API.

 

Questions? We are happy to help!

For non-Spreedly customers, fill out our contact us form by clicking here. For active Spreedly customers, reach out to your Customer Success Manager or email success@spreedly.com

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