Is Spreedly considering expanding network tokens to more networks?
Yes, Spreedly is evaluating expanding network tokenization to other popular networks such as Discover and American Express.
However, at this point in time Spreedly is committing to smooth adoption of our initial network token offering and expansion to these networks is not on our immediate roadmap.
Are there any differences I need to consider/plan for based on specific network solutions?
While the networks individual network token offerings do have unique nuisances, one of the benefits of using Spreedly’s solution is that we abstract out these differences and unify them into a single network token solution. As such there are no network differences that a merchant must plan for other than perhaps the different amount of time it takes the merchants to issue TRIDs.
Can using NT hamper my ability to perform data analysis on cardholder data? If yes, will Spreedly offer any kind of analytics as a service?
Because our network token solution still maintains the original PAN for the customer, there should be no impact in card data analysis. Merchant will have the same ability as today to analyze customer’s payment profile like card type, purchase amount, etc.
If anything, network tokenization offers the potential for more data to be analyzed. In future iterations merchants will have access to token status and card art, that could drive enhanced customer communication.
If a transaction is made with a network token, does it impact the liability of chargebacks?
No, chargebacks on a transaction made with a network token are treated the same as chargeback made with a regular 16 digit PAN. There are no benefits, nor penalties.
Do I need to notify my users about the use of network tokens?
It's not required that merchant notify their customers that network tokens are being issued for their cards on file. However, if a merchant desires to list this in their user agreements, the networks recommend referring to the token as a ‘Digital Account Number’. Keep in mind this may cause confusion with the customer.
Can I use network tokens in my transactions outside of Spreedly?
At this point in time Spreedly is not offering the distribution of network tokens and cryptograms. However, if this is of interest to you, our product team would love to hear more about your use cases, we encourage you to contact us via your customer success team member.