It is important to have a valid credit card on file at all times. Spreedly will e-mail you regarding changes to your bill (upgrades & downgrades) as well as provide notifications when your credit card on file fails. Not updating your credit card information on time can lead to a lapse in service. Follow the following steps to prevent your account from expiring.
Log in directly through the main link, from Spreedly ID: https://id.spreedly.com/signin to change your subscription settings.
Step 1: Log into your Spreedly account: https://id.spreedly.com/signin
Step 2: Navigate to the account name at the top righthand corner of the page and select the "Manage Account" option
Step 3: Click the "Subscriptions" tab.
Step 4: Click the “Update Payment Method” button
Step 5: Update your Payment Information under the "Edit Payment Information" section
Step 6: Click the “Save” button at the bottom of the page
If the change was successful, you should see a green banner at the top of the page confirming the success of the update after clicking the "Save" button
If the change was unsuccessful, please contact Customer Success immediately so we can prevent your account from expiring, and instead keep you transacting.