Add and manage users on your account

To follow along with this guide, please log into your account at https://id.spreedly.com.

Jump to:

1. Adding Users
2. Controlling invitations
3. Removing users

Adding New Users

Spreedly users with administrator privileges can add new Spreedly users to an organization (only add trusted users to your organization). First locate the Users tab in the main navigation bar after logging into your account and select the Add User button on the far right.

Enter the user’s email address twice in the required fields, select relevant user’s access roles (Administrator, Environments Manager, Billing Manager and/or Analyst) then select the Add User button in the bottom right corner of your screen.

Controlling invitations

Newly added users will automatically receive two emails, to the email noted in the Add User fields. The first email acknowledges that they have been successfully added as a Spreedly ID user. No action is required however a link to Spreedly’s support team is conveniently listed in case you have any questions.

A second email contains a link to set up a new user’s password. Please click on this link and follow the instructions to enter your new password with a at least a minimum of 15 characters including numbers, special characters and upper and lower letters (phrases work best).

If you experience a problem, you may be presented with an invalid Link message. Please select the button to go back to the id.spreedly.com login screen.

Once you navigate back to the Spreedly login screen, select the Forgot Password link and re-enter your email address. You’ll receive another email with a new password set up link.

Depending on the user’s pre established user roles, the new user will have immediate access to configure, control and view Spreedly applications.

Removing Users 

As an Administrator, if you need to remove a user from your account, you can do so from the Users tab.

1. On the Users page, the Administrator will find a list of their current Spreedly ID users on the left and a list of their assigned roles on the right side of the screen. Controls to Remove or Modify a user’s role(s) are located below the current assigned role.

      2. Simply select Remove and you will be prompted to approve the removal

Questions? We are happy to help!

For non-Spreedly customers, fill out our contact us form by clicking here. For active Spreedly customers, reach out to your Customer Success Manager or email success@spreedly.com